The Shopping Experience of the Year Award – independent and branded retailers can all enter

The High Street, stores, shops and Shopping Centre are important to the destination and this award will recognises exceptional customer service in the retail sector and its importance in attracting visitors to spend revenue in the area.

This category is broken into two sections the Independent and the Chain. This is not just about shopping, this is about personal service and customer service, your community engagement and training as well as ‘going the extra mile’ both achievements by staff and the management or business owners.